Episode 75:Writing, Publishing, and Daily Emails

How frequently should you publish? It’s probably more often than you’re currently publishing.

Summary

Nick and Kai compare their newsletter publishing frequencies: Nick publishes weekly across Draft Letters and Revised Weekly, while Kai switched to a daily newsletter roughly three months ago. Kai walks through what changed after the switch, including list churn, content sourcing, and reader engagement. They end up making the case that daily publishing, done consistently, signals expertise in a way weekly cannot.

Highlights

  • Kai lost roughly 20% of his list in the first two months after going daily. By month three, growth turned positive and has held.
  • A study analyzing roughly 2 million emails put the optimal send rate at 5.6 times per week. Different subscribers open on different days, so higher frequency reaches more of the list cumulatively even when individual open rates stay flat.
  • Kai’s opt-in thank-you page asks new subscribers one question: what is your biggest struggle in running your business. It converts at 15% and generates a steady inflow of topic ideas.
  • After launching a referrals product, Kai added a two-question post-purchase survey asking buyers what questions they had about referrals. It produced 60-plus reader questions, each a potential daily topic.
  • Nick already writes more than 5,000 words a week across Draft Letters, Revised Weekly, client reports, and a book. He names that output, alongside laziness, as the main thing stopping him from going daily.
  • Kai applies the 37signals term ‘sawdust’ to client questions and consulting conversations: they become topic material without disclosing confidential information.
  • Kai’s argument for daily as a credibility signal: someone who publishes a relevant tip every weekday reads as a genuine authority on that subject, in a way a weekly letter does not.
Read the transcript
Nick

So, um, how often do we publish this podcast? Well, we record two episodes together back-to-back every other week. So, what does that mean, Kai?

Kai

We publish at least one episode a week.

Nick

Right. So the answer is actually correct. We publish one episode a week. How often do I write a letter to my mailing list? Are you on my mailing list?

Kai

I am a long and loyal subscriber to Draft Letters. It’s terrifying.

Nick

How often does Draft Letters give you a new letter? You publish weekly. Every week. Yeah, and Thursdays? Wednesdays? Mondays, dude.

Kai

Mondays? Damns. Yeah.

Nick

Well, I mean, it’s different this week ‘cause it’s Memorial Day week, so I put it on Tuesday because you’re at a barbecue. I just assume America goes to a barbecue on Memorial Day. Because Chicago sure does. Now, Revised Weekly. Let’s keep going on this one. I’ll just go down mine. How often does that publish? Educated guests weekly? Also weekly. Also every Monday. Interestingly enough, it’s not very interesting. How often does draft analysis publish?

Kai

Every other week, I think. I don’t know. So sometimes it comes out with two issues.

Nick

But twice a month. So 15th and final day of the month. Is the theoretical schedule on that? And so there’s a thing I want to point out here while we’re kind of fumbling through this conversation. A lot of this is like informed guesses, like it’s coming out, I guess-ish. You, Kai Davis, as my loyal reader for some reason, doesn’t have to know when I’m publishing, right? Even if it’s in the name, like Kurt Elster has something called the Sunday Drive. Guess when the Sunday Drive comes out.

Kai

Sundays.

Nick

Guess when the War of 1812 was held, right? Like, you pretty much know. So, um, yeah, that’s uh, you know, unless it you’re Giving it away, like revise weekly comes out weekly. It’s not revised fortnightly, revised biennially. But you have the whole point is we’re publishing. And as a consultant, if you’re listening to this and you have, if you breathe oxygen, you should also be publishing. So, okay, how often do you do it? Kai, how often do you publish?

Kai

I send out a daily newsletter for freelancers and consultants on how to get more clients without spending more on marketing. And you could sign up for that at KaiDavid. c

Nick

Hi A I No Hi, we already I asked you frequency and then you went into a pitch. What do you think this podcast is about making money online? I suspect so.

Kai

But no, so I publish daily and uh I really enjoy that experience of writing daily for a couple of reasons. It’s made my mailing list feel more like a community. It’s very polarizing. I have people who join and then immediately unsubscribe and write me a note saying that I publish too frequently, and that’s a perfectly fine reaction. Like, I appreciate feedback like that, but it’s not going to stop me from publishing daily. What I found is by switching from, I used to write every weekish, and when I switched over to a daily newsletter, I found It let me get faster feedback from my audience, for my subscribers, for my readers on the content I was writing about, the ideas I was putting out there. And it also let me test new concepts quicker. If we think about a weekly newsletter, you only have 52 shots in a year. So you have a slightly higher barrier. You’ve got to make it good, otherwise, only got 51 left. It’s not that I think the quality of a daily newsletter goes down. It’s that I could afford to take more risks. I could be a little more out there. I could write about different and interesting topics. I could approach topics in a different way. And I really enjoy that because it’s turned out to be a much more energizing way for me to write. And so, by having it be a daily newsletter, I have 365 shots at it each year. I’m able to, I just. If I was writing every day, I’m only writing on the weekdays, but it allows me to more aggressively put content out there and see what the response is. And the result has been. More engagement, more replies, more people enjoying what I’m writing, more people writing back to say they enjoy what I’m writing. And so for me, switching over to a daily publication schedule has let me say, Okay, as I get ideas and as I encounter things in the wild, what’s the lesson or what’s the connection I could draw to freelancing and consulting and writing an independent business? And how could I teach that or share that information? And it’s been. It’s been a positive, positive experience for the three-ish months that I’ve been doing it so far, and I’m fully intent on doing it for the next X years.

Nick

What held you back from doing it? Because I get the sense that you wish you could have done it sooner.

Kai

Oh, God. I say there’s three things in life I wish I’d done sooner. Started lifting weights, started losing weight, and started building a mailing list. Those I think are. Three very, very important things. The first two, because they affect your health and they have long-term payoffs. And the third, because a mailing list is strength. A mailing list is an audience. You could change your business, but if you have a mailing list, It’s more durable. And so I’d always been interested in doing a daily or a more frequent newsletter, but I was afraid about the reaction. I was afraid what subscribers would think about it. When I switched over to doing it, I lost about 20% of my list in the first two months. And it’s only been in the last month that I’ve started to have positive, sustained growth. But I’m okay with that because the people who have stuck around and are still on the mailing list are the ones who say, I enjoy getting a daily letter from Kai. I might not read every letter from Kai, but I enjoy getting them and being able to pick and choose which ones I read. And so. The fear that held me back was: A, what am I going to write about? That’s 5xing the amount of content I’m producing. Oh my gosh, what are the topics going to be? And B, what are people going to think? What I discovered is, I actually have more to say than I thought I did. Once I gave myself permission to write in this way, to publish in this way. I now have a Trello board with 200 plus content ideas on it. The challenge I’m facing now is there are more things I want to write about than there are days in the year. And so, what do I do? Double up, and now I send two newsletters a day, start a second daily newsletter. It’s opened up a whole new array of challenges, but it’s also opened up a whole new set of benefits and experiences.

Nick

Yeah, yeah. I’m so I do weekly and I’ve always I’m gonna admit a dirty secret. I’ve always envied the daily people. Like you, Morgan, does it daily. And I’ve wanted to take draft letters to Daly. And I’m sure there are a lot of people like composing angry replies to me right now. That means draft letters isn’t for you. I’m sorry. If the worry is about alienating my audience, I’ll be entirely frank. I’ve done enough to alienate my audience. I’ve done a lot of weird, unclear moves over the past two years, and it’s worked for me and my business and found my kindred spirits. And maybe that’s not you. And that’s fine. That’s fine. We all put our attention wherever we can. I’ll tell you, there’s two things holding me back. Number one, fear of running out of ideas. And number two, I’m really lazy. I’m so lazy. I don’t want to write something every day. When I write something every day, it’s usually I do the letter one day. The revised weekly another day. And so I’m already doing a lot of writing. And then I’m writing like reports for clients the other three days of the week. Do you have any idea how much work that is? I’m already writing like 5,000 plus words a week. And that’s not even counting the book that I’m doing that I do in the afternoon. That’s not my actual sanctioned writing time. I’m so lazy, Kai. I can’t. I have only like a certain number of amount of bandwidth. And when I do all this writing, I feel so tapped and drained after it. Really? Oh, yeah. Yeah, I put. I just mentally like I’m just gone until like lunch. Yeah.

Kai

I’ve discovered it’s the flip for me. Like I will write, I’ve fallen into the writing cayhole before where like I’ll start writing and working on a project. Yeah, I know. I looked I thought you’d appreciate that one. And eight hours will go by. And I’m still writing, and I’ve missed two meals, and I’m an hour late for that thing I said I’d be at, and it was a date, and I really should have been there. I just need to finish this one paragraph, and I want it for me, it’s just so energizing, I get sucked into it, and I just love creating that type of content.

Nick

I yeah, yeah. I love I’m very attracted to the idea of a daily list as building An ongoing relationship and conversation with people. And I don’t think you get that as much in weekly. I don’t. There’s and uh who else does it? Um fuck uh Ben Thompson from yeah, he does it from strategy um and he has a paid daily list That’s brilliant. Because you’re paying to get more of the thing, right? I’d consider doing that. And that way people are paying me for it.

Kai

So your two objections. Objection number one, you think you’re going to run out of ideas. I ran into that. Well, I ran into that fear. Philip ran into that fear. Other people, our mutual friend Travis, of Member Up, is just starting to do a daily newsletter for membership site owners. I absolutely love the content he started to put out there. And we were talking about it before he started writing this. And I think, if I remember correctly, he shared that one of his worries was: well, what happens if I run out of ideas? And We were talking about it and I said, Well, how many times in the day do you think of something to write about or have some insight about membership sites or respond to a question that somebody emailed you about membership sites? And he was like, Yeah, pretty frequently. And I’m like, every single one of those. Is the opportunity for a daily? So often my dailies are, hey, a reader wrote in with this question. Let me give a response to it, and I’ll give like A 200 to a 700-word reply to it. And I’ll send it to the person and say, Hey, is it okay if I publish this question over here and cross-post it there? But it’s become a way to take the content I’m already creating when I reply to an email and move it over to: hey, a reader wrote in with this question, let me share it with a larger audience. I’ve never once felt like, oh shit, what am I going to write about? Instead, it’s been the opposite of: there are too many ideas out there. Just launched a project or a product on referral systems, and as part of the checkout process, once people bought the product, they got hit with a two-question survey. And the first question was: Hey, what are questions you have about referrals? And so I now have a library of 60 plus questions that people have about getting referrals for their business. Every single one of those is now a potential topic for a daily newsletter. Somebody said, How do I use referrals in this situation? How do I avoid clients feeling like referrals are a big ask? Well, I could write about any single one of those as a daily newsletter. There’s so many sources of content out there or questions out there that people have. It’s almost once you, once, at least in my experience, you open your eyes to publishing this frequently, instead of having this higher threshold of, well, I only get 52 shots, so I better make a count, you’re able to say, oh, holy shit, there’s so many topics I could write about. How do I pick?

Nick

Yeah, yeah. I, you know, I think that if you have a system together for getting questions, I think it makes more sense. But I also. I don’t know how to consistently ask in a way that generates the good questions. I think people are there because of the force of my personality, and they either have a clear sense of what to do and agree. Or they’re maybe they’re intimidated. I don’t know. But something happens that results in me getting way fewer questions. Maybe people just aren’t opening my emails, but I doubt that. I get replies all the time. So I don’t know. I don’t know about it. Maybe there should be like a Q and A form on my website where you just dump your worries and fears and such and such in there. I don’t know.

Kai

There literally should be. I mean, one of the most valuable exercises I did for my business, I didn’t even realize it would pay off in this way, but it has when I started the dailies, is I made the thank you page when somebody opts in for my newsletter to be a questionnaire. Asking them, what questions do you have about freelancing or consulting? What questions? What’s the number one struggle you’re experiencing right now in running your business? And so I think I have like a 15% conversion rate on that form. And so it generates a steady inflow of: hey, this is a question I have, or this is a problem I have, or this is a pain I’m experiencing, or this is a solution I’m searching for. And all of that becomes content that I’m able to questions that I’m able to write about. And I’m able to feed that into the machine overall.

Nick

Yeah, yeah. You’re able to generate that. I don’t really have that system yet. I probably should. I keep complaining about all the blind spots in my business on this podcast, even as people kind of trust me. But like. But I think that’s bound to happen, right? Like, yeah, yeah. I don’t know. I like my routine. I like being able to write and then have some sort of output. At some point, I don’t know. I want to do the daily thing. And a lot of it is, it’s funny. I wanted to come in kind of defending the weekly thing. And it makes sense for where I’m at right now and the type of things that I write. Having maybe a blended thing like Ben Thompson does, where he provides a weekly update to everybody, but then you get a daily update in addition. That seems reasonable. But he’s also a writer for a living and he doesn’t have the side thing with consulting that I do. Having consulting Throws a bit of a wrench in it because I’m always working on the consulting side of things, right? A lot of my work doesn’t manifest legibly because I’m just Kind of doing it for this one person, you know, or this one business.

Kai

I mean, I hear you and I agree, but I. Don’t know if that’s necessarily a counter to the daily, since a lot of the topics I write about are topics that I encounter when I work with a coaching student or when I work with a client or when I work on a consulting project. I just like a client might ask me a question, and I realize: hey, this is a question that a lot of people in this scenario or this situation or at this level are probably asking. This is content I could write about, this is something I can move forward with. So I think. Even in that client relationship, like obviously, you don’t want to disclose proprietary information or confidential information, but if somebody says, why are we doing this type of research methodology instead of just launching a test? Well, That question could become a daily or a series of dailies as you explore what the implications of this are, what the implications of not doing that are. So, even in a client relationship, I think there’s a lot of potential content. Sawdust, as the 37 Signals folks put it. Comes out of these conversations or these questions that a client might be asking during the onboarding or during the interview process, or once you’re in that engagement, that can all become pieces of content that you then create and share.

Nick

Yeah, um and it also allows you to create a best of right and it also allows you to More forcefully delineate holidays, right? I think that people don’t realize that I take as much time off as I do, right? I don’t think they realize that I literally take the anniversary of me getting a dog off.

Kai

As you should.

Nick

Basil Day is important.

Kai

It is. It’s a holiday.

Nick

Yes, it is.

Kai

I actually take the opposite approach where I’m working on building up a three-week content backlog right now. So when I’m at Burning Man, the dailies don’t stop. The dailies never stop. If anything, I will access the internet only to send out a daily on Saturday, which is like, hello, here are 500 vacation photos from me. I love you so much. Burning Man photos endlessly stream down the screen. Like, I enjoy the daily so much, I’ve even considered what happens if I switch over to publishing on Saturday and Sunday as well.

Nick

That’s terrifying. It really is. You don’t do that. Don’t do that.

Kai

I’m not saying work on Saturday or Sunday. I’m saying publish on Saturday or Sunday.

Nick

Even then, you’re still promoting the impression that you’re working in some capacity. I don’t know if I really agree with that. Yeah, I don’t know. Like, give people a rest. Like, I think there’s got to be something to be said for The like weekly taking a weekly rest, like whether it is the weekend or Shabbat or whatever it is that you observe, like I think that Conveying that you are not solely on the treadmill is very important. And you’re signaling in a certain way if you’re providing emails on Saturdays or Sundays. If Draft ever sends you an email on a Saturday or a Sunday, you found a bug. Congratulations.

Kai

I got this receipt on Saturday. Obviously, it was a bug. Please, I just need a refund. Thank you so much.

Nick

Get out.

Kai

I actually read this. I’m in Puerto Rico. You own Puerto Rico? Why are you so pretty here? I read this amazing study. I’ll find it and we’ll link to it in the show notes. An email marketer for, I think he worked with Constant Contact on this, some large email marketing company, analyzing a corpus of, I think. 2 million emails. He wanted to figure out what is the best send rate. How many times a week should you be sending an email to maximize the number of people who view your email, not maximize open rate? But maximize across your list engagement by opens. And he found that, and this was very amazing to me, 5. 6 days a week. You should be sending emails 5. 6 times a week. More than once a weekday. And it blew my mind to see this, but the logic behind it was you maximize it because not everybody is opening every email, but by sending multiple times a week, Some people, like 30% of your list, might have opened Monday’s email, 30% might have opened Tuesday’s email, but only 50% overlap between those two cohorts. On Wednesday, again, it’s another group of people who are reading Wednesday’s email. People will pick and choose. And when I look through subscriber activity within Drip, I see this exact behavior. Some people are like, oh, the subject line doesn’t interest me. I’m not going to read it. But they read the next four, and then they skip the next three, and then they read the next two. I really buy into this idea that by sending more frequently, by sending daily, or by sending more often than once a week, what you’re really doing is giving your audience more or your readers more opportunities to read those, read what you’re writing, read your letters, and See the type of stuff that you’re putting out there.

Nick

Yeah, that’s not an excuse to write on the weekend, but I completely agree. You can do a twofer on a Wednesday or something like that. Yeah, yeah. Yeah, yeah.

Kai

I see it more as an argument for daily than for writing on the weekends.

Nick

Yeah, and I think that it fits, I don’t know about y’all, but my business’s principles a little bit more because I would rather have 500 people on my list that are like willing to take a bullet for me than 50,000 people who barely care. Right. And you’re probably way more likely to get your biggest fans if you send out a letter daily.

Kai

Yep. I mean, I think there’s another great argument for sending out daily because We get into the concept of authority and expertise. And if I said, Nick, I know somebody who every single weekday sends out a tip about optimizing e-commerce sites for conversions. To me, that signals this is a person who knows their shit. This is a person who is deep in the industry. This is a person who is an authority and an expert on this. Because they’re publishing daily, because they have enough knowledge to be able to say, I’m able to think of a question and write something interesting about it. It might be great, it might not be. but they’re sharing this relevant experience. And I think it does polarize people to the point where you get the true fans, you get the people sticking around who say, I love what they’re writing, but it also signals authority and expertise in a way that a weekly newsletter doesn’t necessarily.

Nick

All right, so it’s settled. You, the dear listener, are going to be doing a daily letter. Don’t fuck it up.