Episode 7:“Are You Pineapple-Worthy?”

Today we're digging into onboarding clients, students, and customers. Why care about your onboarding? How can you do it better?


    References in This Episode

  • Nick's Welcome Packet
  • Kai's Welcome Packet (nick's welcome packet with white-out applied throughout)
  • Sunn o)))'s welcome packet
  • Big Ideas

  • Set Expectations
  • Explain what you're doing and what they'll be doing
  • Explain what won't be happening
  • Give direction for questions